FAQs

Will you install in my town?

 

Our normal range for installation is 2 hours drive from Rotherham, However work may be considered a little further away if extra travel expenses can be arranged. Unfortunately we cannot at this time offer Installations in Wales, Scotland, Cumbria, North East England, East Anglia, South East, South Coast or the South West.

I have a hot water cylinder / back boiler / water tank in the loft. Does this price include taking out my existing water tank and boiler and fitting the new combi boiler?

All price shown are for what is known as a combi to combi swop, Please use the options menus to choose the correct installation type, this will increase the cost as more materials and time is required, this is classed as an upgrade

Do I need to upgrade the gas pipe to 22mm?

The Regulations do not ask for a certain size Gas Pipe. The regulations require that the pipe is suitable to deliver adequate “Working pressure” when the appliance is working at full rate. If a larger pipe runs near to the appliance and then is reduced down before entering the appliance, it could still provide adequate working pressure. Please note, on larger boilers a 28mm pipe may be required to supply the correct pressure.

Do I need a magnetic filter?

No. But by ensuring that the water in gas central heating systems remains clean for longer, magnetic filters offer a number of potential benefits:

  • They are quick and easy to install, usually fitted to a pipe close to the boiler
  • The central heating system is more likely to continue operating at a high level of efficiency
  • There should be reduced cold spots in the system (e.g. radiators less likely to become clogged with debris)
  • The lifetime of the central heating system and it’s components is maximised
  • There may be fewer repairs and breakdowns
  • Overall maintenance costs may be reduced
  • Emissions and your carbon footprint may be reduced
  • Homeowners, tenants and businesses may experience lower heating costs
  • A well maintained filter should last for the lifetime of the boiler

What is a condensate pipe?

Modern Condensing Boilers produce a mild Acidic water known as Condensate. Best Practice is for this to be diverted to a Internal waste such as the Kitchen waste pipe. Without access to a internal drain, external drains can be used with added precautions. Alternatively a pump can be installed to pump the condensate away to drain.

What about hard water areas?

If you live in a hard water area, (defined as total hardness greater than 200mg/l), the feed water to your boiler needs to be treated to prevent limescale formation.  New houses in hard water areas should already have some provision for water treatment.

Who is the warranty with?

As long as the boiler was installed correctly and is serviced once a year, the warranty is with the boiler Manufacturers and will cover all parts and labour in the case of a possible future breakdown.

Do you install full central heating systems including new pipes and radiators?

Yes we install everything to do with central heating, although we do not have options to add new radiators on the site as of yet, If your require a complete new system, then please fill in the contact form and one of our staff will contact you to arrange a free home survey.